The area of legal knowledge is one of the most important points in our field. Our employees must know what rights they have and duties we have. Through various professional organizations such as WIFI Linz and also through lawyers and the executive We have been specially trained for security services. Very often you hear about abuse of the position of security when someone doesn't have their aggression under control. Such things should be prohibited. Unfortunately, the implementation of this resolution will take a long time because there is no law for various training courses in the security industry and private bouncers without appropriate training also carry out this work.
The activity of security does not only consist of keeping unwanted people away and removing them from the premises. First aid and fire protection are an essential part of our training as these are also very important safety points and we are the first people on site who can act! Security is always the first point of contact for the guest/customer. If we can act professionally and accordingly If we have equipment available, we can leave the little things at their disposal and call the right help for more serious injuries. If this is not the case and there is no first aider on hand, for example, this can have fatal consequences!
De-escalating working methods are not just important to us but is also an integral part of our company philosophy. Wherever people come together, things happen all the time conflict situations. That's why we regularly train our team in this regard Operational technology! This training includes various laxatives - as well Holds and techniques through which we are well prepared in such situations. Our goal is to do so with the least amount of force, the least amount of fuss and to end such situations without injury!
Of course, ending various conflict situations through physical action is the very last resort! We strive to use our psychological and rhetorical skills, which are developed and improved through training, to prevent such situations in advance! The operational tactics regarding the coordination of the security are very important - be it in the interaction as well as in the perfect implementation!
Learn effective techniques to identify conflicts early, respond appropriately, and safely de-escalate challenging situations. This training provides practical strategies to reduce stress and lead conversations confidently – even under pressure.